Hi, I’m Ryan*. As far as I can remember, talking to people has always been a scary obstacle I have to face. The same goes for writing a letter, leaving a message, or even just having to face someone and listen to them. Yet I have thoughts I want to share with people. This frustrates me.
Humans are social creatures. At the heart of human social interaction lies words, but communication is not just about words. There is so much more to communication than just words, if one pauses to think about it. As humans, we primarily rely on words to communicate, but we also rely on many non-verbal cues. Gestures, the tone of voice, and the method of communication – these are just a few of many factors that play a role in communication. To me, effective communication requires a degree of mastery over these factors.
To what end? Why bother so much about communication?
How do you feel when you cannot get someone to understand what you were saying, or when someone misunderstands you? I can say for myself that when I put in the effort to communicate with someone, and later find it was fruitless, it feels disappointing. However, quite apart from that, miscommunication can cause a lot more damage beyond petty hurt feelings. For example, misperceived malice could make a relationship sour; instructions followed to a tee (apparently) but misunderstood renders all effort in a project naught.
Like it or not, we live in a social world. Realistically speaking, being able to communicate effectively is one of the most valuable skills one can have. If nothing else, at least the ability to get your point across – to communicate one’s thoughts – is worth it. That is why effective communication skills are important for me.
*Not real name.